SIZING & FITTING QUESTIONS

Please refer to our size information found [here] or use our virtual sizing tool for a size recommendation.


CUSTOM SIZING

We currently do not offer made-to-measure custom sizing or alterations.


PURCHASING INDIVIDUAL JACKETS OR SUIT PANTS
We do not have separates for sale.


YOUR CREDIT CARD NOT WORKING ON OUR WEBSITE?

Please ensure that the billing address on your order matches the information on your credit card account.
If your credit card cannot be processed, please call the card issuer’s customer service number on the back of your card.
Your credit card company may need to speak with you before they authorize your purchase.


CONTACT US

For all general questions and questions about an existing order, please email us at info@alaindupetit.com.
If you have any sizing questions not answered on our sizing page, please feel free to call us at (628) 219-3300 or email us at info@alaindupetit.com.
Our phone support is only for sizing questions.
Customer service hours: Monday - Friday 9:00 a.m. - 5:00 p.m. PST., excluding holidays.
Any order-related questions or issues must be emailed to us within 14 days from the purchase date.
We will do our best to respond to you ASAP, but please allow up to two to four business days for all responses.
We reply to every email we receive except for unsolicited marketing and collaboration emails and emails about order modification or cancellation.
Please only send one email per inquiry. Duplicate emails will be disregarded.
If you do not see a confirmation email or a reply from us, please check your spam folder.